Here at OzVoIP.com we can create a customised hosted PABX solution to suite
your needs. We will spend as much time as required discussing your needs and
finding out what features and functionality you require out of the system. The
chances are - if you can imagine it, we can create it. Not only can standard
PABX functionality be incorporated into your hosted solution, but the benefits
of voice over IP are readily available too - such as the ability to have remote
extensions, or branch offices connected to the same network.
Through our alliance with ATP we will customise the hosted solution to your needs, configure your IP phones and ship them out to you ready to be plugged in. If
you require on-site installation, that can also be arranged.
A hosted PABX means you do not need to purchase an expensive and bulky PABX
for your office, nor do you have to maintain it. The only up front fees we
charge are for hardware (if you require it) and for on-site installation (only
if required). You will then be billed monthly both a rental component, and also
a call charge component for all external calls you make.
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PABX Features
Most of the functionality one would expect from a PABX can be implemented
using a hosted solution. These include:
- Hunt groups
- Call transfer
- Free calls between extensions
- Voicemail (with email notification and attachment if desired)
- Interactive voice response (IVR) system customised to your needs with optional 'night switch' (direct calls straight to voicemail after-hours)
- Queuing with music on hold
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VoIP & ATP Features
- Either one or multiple incoming phone number(s) in any of the following
cities: Sydney, Melbourne, Brisbane, Gold Coast, Perth and Adelaide.
- Any number of extensions (users). Users can be geographically spread
around the globe - all they need is a broadband Internet connection.
- Voicemail notification by email.
- Standard ATP rates
on all external calls with discounts available for large accounts.
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Indicative Pricing
As each hosted PABX solution is individually customised, the monthly fee
varies. The following is an indication of our pricing model (all prices include
GST):
Item |
Monthly Fee |
|---|
Telephone extension |
.80 |
Incoming Australian phone number |
.20 |
IVR system including music on hold for queues |
|
Permanent conference room for up to 10 users (larger rooms available on request) |
.50 |
Setting up hunt groups and other advanced features |
Free |
We also offer add-on phone numbers for customers who require incoming phone
numbers in other countries (purchases must be made in the given time blocks):
Item |
Fee |
|---|
UK geographical phone number (most UK cities covered) |
0 per 12 months |
UK 0845 'local' call rate number (callers pay BT local rates) |
per 6 months |
UK 0709 'national' number (callers charged 5p/min) |
per 6 months |
US Toll-free number |
per 12 months, plus 4.9c/min for incoming calls |
